To Our Guests,
As you and your family plan for your next visit, know that Blue & Gold Fleet is happy and ready to welcome you aboard.
For over 40 years we have been committed to operating in a safe, environmentally responsible, and quality manner. We are committed to delivering the highest quality of service through consistent, reliable and professional experiences that exceed our passengers’ expectations. Please know we will always take all necessary precautions to ensure the health and safety of you, our customers and the Blue & Gold Fleet crew.
Thank you for your continued trust and confidence. We look forward to seeing you on a Blue & Gold Fleet excursion soon!
Pat Murphy, President
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NEW TICKETING PROCEDURES
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Guest will be able to purchase tickets on the Blue & Gold Website with the option to print at home or store those tickets in your phone to reduce interaction at the box office
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Reservations are available for all our San Francisco Bay Cruises and Escape From the Rock Cruises. Walk-up sales are also welcome at the PIER 39 Box Office.
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At the PIER 39 box office, contactless payment systems have been installed where applicable
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Credit Card machines are sanitized throughout the day
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Our Guest Representatives will scan tickets at our San Francisco facility to reduce the exchange of paper tickets
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Guests who booked tickets with a third-party reseller should contact the reseller directly for assistance
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CityPASS ticket holders – CityPASS guests will receive the next available time upon arrival and do not need advance reservations. Present your CityPASS at the PIER 39 box office ticket window to obtain a boarding pass. Please arrive 30 minutes before desired departure time. Learn more here.
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Note: If you have purchased tickets for an upcoming cruise and need to change or cancel your cruise date, please speak with our Guest Service Department at 415.705.1188 or email us at [email protected]
